better productivity

Dealing with Difficult People without anxiety and fear

3:30 pm

How can you Deal with Difficult People without anxiety and fear?  It is all about better understanding. 

Have you ever had that awful sinking feeling whenever you’ve had to deal with a difficult person?  Have you ever not wanted to go to work or avoided social occasions because a particular person was there?  Difficult people and difficult conversations are a part of life; you cannot avoid them.  What will help you is a set of skills that will reveal a new way to approach this very common problem.

Difficult people are usually difficult because they are different to us in some way.  What this means is that we have less in common and we do not understand them.  For example you may be a “get into it and have a go” kind of person and the person you are struggling with is holding back and not getting involved.  The more you encourage or push the more they withdraw.

Perhaps you are a quiet listener and you are dealing with someone who seems to hog the limelight and the conversation.   Maybe you are kind and gentle and are forced to deal with someone who is so blunt and pushy you cannot stand it.

Did you know that we are all different in how we see the world and how we come across?  Despite the differences there are some patterns to how we behave and interact with others.

I’ve been working with people and teams for over 15 years now and have come to specialize in the very common world of miscommunication.  I only work with people who want to improve communication or performance through better connections and understanding.

Over the years it has become very plain to me that all of us struggle from time to time with people.  Either they confuse us, frustrate us and even scare us because they do things differently.  When this happens the majority of people get upset, stressed and when this happens we can no longer communicate effectively.

To help you cope with this very common problem, it is essential to first begin to understand yourself and what makes you tick.  I call this your Communication DNA.    You can read more about that here

The best advice I can give in order to begin building this communication muscle for dealing with difficult people is;

Learn to understand yourself – then and only then will it become clear what makes you tick and what you struggle with, you will definitely find patterns ( eg, perhaps for you it’s the talker, or the bossy person, or the clean freak or the avoider, we all have someone)

Learn how to manage your emotions – this is a biggie and I am currently putting an online course together on this so that you can learn this is that is something you want Master.  Once our emotions get away fromus we all become awful communicators.  Learning how to stay calm and in control base don your needs is critical.

Begin to understand others – again a key skill.  Seriously once you realise that all of us behave they way we do because of who we are you will stop taking things personally.  When you do not take things personally it becomes so much EASIER.  Next time you deal with a difficult person you will find you can now handle it more effectively – “ it’s not me it is just how they do things, no what can I do to help this conversation…”

Now I am a natural problem solver, so if your are really struggling with someone then why not download our free handbook on How to Deal with Difficult people. If you haven’t already you can access it here

We also have an online course that is specifically designed for this reason.   This course is designed to help you understand the needs of others and how to best deal with people in difficult situations and circumstances. Most often difficult people are just different from you. Learn what works and what doesn’t work for each of the different Communication DNA styles.

If you want to know;

  • §  What makes certain styles difficult,
  • §  How to best deal with difficult people,
  • §  Ways to communicate so that you can best get your message across,
  • §  Learn how to best communicate with different communication styles,
  • §  Learn helpful ways to manage stress and emotions

Then this course is for you. Want to know more?

You don’t need to struggle any more, you are not alone, some simple steps can make all the difference.  I’ve been where you are and I’m here to support you in making the changes you need to create the life and the relationships you have always wanted.

Until next time, care, connect and be a Courageous Communicator.

Let’s improve the world we live in one conversation at a time.

 

How to deal with a negative culture that is harming your business

7:00 am

Congratulations you are in Business, well done, it takes courage and determination to step up and take on a Business.  If you are familiar with my work you will know that I am passionate about helping Business owners use their Communication strengths to succeed in business.

We have spoken many times about the cost of poor communication.  It shows up in many ways but the bottom line is it costs.  It has been shown in research to cost up to 32% of profit.  For a business making $500K pa, this is $160K, that’s not small change.

One of the issues can be a negative culture.  This is where your team are not on the same page, perhaps there is negativity and stress.  Perhaps there is relationship tension between the team (people not getting on), there may be gossip, backstabbing and tearing each other down.

I spoke with a team recently and the CEO was all about their culture “ we have your back”.  No matter what, as long as the team member was following the agreed process the rest of the team had their back.  So if mistakes were made, first thought, we have your back.  They were creating a culture of excellence and honesty where issues were raised quickly and respectfully.  This will create a very positive team culture.

The opposite of this is where no one takes responsibility, a team member may see a mistake being made and turn a blind eye “that’s not my job”.  Perhaps there is nitpicking and backstabbing.  Perhaps there are negative team members.  Perhaps management are not providing the leadership and support the team needs.

The bottom line is if a team is not performing the responsibility of addressing it lands on the Leader.  In most small businesses this is the owner.

It has got to start with us.  If our team is confused, struggling, poorly performing we need to ensure that the right environment for success has been provided.  We need to ensure that the team knows what is expected of them and are given the tools to do their job well.

Once this has been provided if people continue to underperform this needs to be addressed again.  If it is a skill issue then skill can be developed.  If it is an attitude issue then the team member may need to find a better fit for them.  Regardless something has to be done and it falls on the leader / owner of the business.

As Business owners we must take complete responsibility for whatever is happening in our business good bad or ugly.

As you can see, it starts with us as the Leader.  We are essential to our business running well and we need to understand the effect we have first on the business.  A great way to understand your strengths as a Leader is to understand what makes you tick, what do you bring to the table, what is your Communication DNA?

Once we understand this we can then begin to look deeper into understand your team in the same way.  For years I have been helping business understand their Communication DNA so they can see what makes each member of the team tick, what strengths they have, how they work best and how to bring out their strengths.

If you would like to know more you can learn more about Communication DNA here.

If you would like to learn what your Communication DNA is you can do so here

If you know you need more support to unravel what is happening in your business we offer Coaching and Training services as well as our very popular online Master Communication in Your Business.

We are here to resource you so that you can create the business of your dreams, kick those goals, create a highly productive team and future-proof your business.

Until next time Care, Connect and be a Courageous Communicator.

Lets grow your business one conversation at a time.

Help! My Business in Not Productive enough

7:00 am

I am passionate about helping Business owners use their Communication strengths to succeed in business.  Business is tough so I believe if there are ways we can harness our strengths to get better results – Let’s do it!

We have spoken many times about the cost of poor communication.  It has been shown in research to cost up to 32% of profit.  For a business making $500K pa, this is $160K, that’s not small change.  Money I am sure you would like to remain in your pocket?

So you have a business and there are issues, we have said before that Communication is foundational to our success.  Additionally, that Poor Communication destroys business in many ways and today we will look at the relationship between Poor Communication and Low Productivity.

What is Low Productivity“ less than ideal output, below required productivity, low sales and low or no profit.”  In terms of staff your team may not be producing enough per paid work hour to ensure they are worth the investment.

You may pay an assistant $100 per day, yet productivity of the business has not increased in line with that investment. What can you do?

In terms of working with people and their strengths there are many things you can do to turn this around.  But here is where we need to get curious and start doing some research and asking some questions.

First of all, I always recommend we start by understanding ourselves.  What is Your Communication DNA, your needs as a Communicator?  As a Business owner the buck stops with you so you need to know this.  You need to know what strengths you bring to the table and what may be any potential challenges.

How do you communicate in your business?  Does your team know what is required?  Do they have a clear idea of your expectations?  Do you have a clear idea of theirs?

Are you approachable?  Can your team ask your questions?  Will they feel silly, embarrassed, stupid?  Do you complicate things so they leave even more confused?

Depending on your Leadership style your team will be affected in different ways.

For example the Powerful Leader is great at telling people what to do, loves to delegate and loves control.  BUT to others who do not understand them they can come off as Bossy, dictatorial, unreasonable and unapproachable.  If this is you, then your team may not feel they can ask you.  They may not be brave enough to fess up to any mistakes.

If you have a team member who is also Powerful they may not like you telling them what to do, they may need a little more freedom and control so you may have a silent tussle for control going on.

If you are a Playful Leader, no doubt you are everyone’s friend but they may not take you seriously.  Your team may be confused between friend and Boss.  Processes and organization is not always a strength of a Playful leader so your team may need processes, direction and organisation in the chaos to ensure they maximize productivity.

If you are a Patient Leader, your team will feel supported but they may lack direction.  Patient Leaders can avoid telling people what to do; as they fear it is rude and blunt (they are the opposite to the Powerful), so they say nothing.  This leaves your team lacking direction and focus.  Sometimes your team may feel like they are running the business and they may resent that.

If you are a Perfectionist Leader, there is no doubt you have high standards and equally high expectations.  This may stifle your team as they know, no matter what, they will never measure up.  There is nothing like that for a productivity killer.

As you can see, it starts with us as the Leader.  We are essential to our business running well and we need to understand the effect we have first on the business.

 

Once we understand this we can then begin to look deeper into understand your team in the same way.  For years I have been helping business understand their Communication DNA so they can see what makes each member of the team tick, what strengths they have, how they work best and how to bring out their strengths.

If you would like to know more you can learn more about Communication DNA with this free video  

If you would like to learn what your Communication DNA is you can take our test

If you know you need more support to unravel what is happening in your business we offer Coaching and Training services as well as our very popular online Master Communication in Your Business.

We are here to resource you so that you can create the business of your dreams, kick those goals, create a highly productive team and future-proof your business.

Until next time Care, Connect and be a Courageous Communicator.

Lets grow your business one conversation at a time.

What is Poor Communication costing your business?

7:00 am

You are in Business, Congratulations, it takes guts to put everything on the line and build your dream.  I wonder how is it going?  It is all smooth sailing?  Can it be really hard at times and some days you wonder what on earth were you thinking?  Do you feel alone at times like no one else knows the stress you are under?

Have you ever wondered, there has to be a better way?  You will be pleased to know that there is!

I don’t know if you are like me but when I went into business for myself I didn’t know what I was doing, I was awesome at my “zone of genius” but I didn’t know how to run a business, how to reconcile accounts, how to build a kick ass marketing plan.  I had to learn all of that.

Like you, I am sure that you are great at your genius too.  But what about the things you didn’t bargain on?  Things like managing staff, like leading a team, having difficult conversations, motivating staff and dealing with customers that sometimes feel like they are sucking your soul out of your body?  Can you relate?

When we don’t manage Communication, actually no, when we don’t Master Communication then business is hard…..

Communication is in and through everything you do, whether its deal with suppliers, staff, customers, marketing, landing the next big deal, it is all communication.  It is everywhere, so do you know your Communication genius zone?

Like your skill that is the reason that your are in business, maybe you are great with numbers, perhaps you are creative maybe you build or fix things.  You have your own skills and strengths.  Did you know you have the same skills and strengths as a Communicator?

When we don’t harness out strengths we are allowing poor communication to infiltrate our business.  This will cause havoc and cost you big time!  Now you work hard so it is not on to let any of that hard earned profit be lost to poor communication.

 

When we do not Master Communication across our business we are at the mercy of many worrying trends;

Things like;

  • Poor productivity
  • Poor morale
  • High staff turnover
  • Bad Customer service
  • Stress
  • Increased sick days

And the list goes on and on.  This ends up costing you your hard earned profit.

Imagine this, you have a new hire.  They interviewed well, once you found them.  The process of finding the right person was hard enough.  They have been with you for about 6 weeks.  You have shown them what you need them to do.  At first it was great, the possibilities seemed endless.  Then you notice it just doesn’t feel quite right….  You ask them to do a task and it seems to take forever, when you ask for it they mumble something and you still don’t have what you need.  Your frustration builds, all you can think of is “what am I paying them for?”

When you finally get the completed task it is not what you asked for at all and in fact it needs to be done again!  How could this happen, you gave clear instructions, all of this time has been wasted and now your customer will be delayed because of this stuff up!

You do not know what to do, how can you speak clearer, how can you get them to work faster?  How can you ensure what you ask for is what you get?

Has this or anything like it ever happened to you?  I see this over and over again, whether it is in an accounting practice an engineering firm a mechanical workshop.  It’s the same, how to do ensure you are heard and understood?

The key is ensuring that you are Communicating in a way that your team understands.  Did you know that sometimes it is almost like we speak in completely different languages?

Learning your communication needs, strengths and challenges will open your eyes, change your world and revolutionise your business for the better.

Over coming posts we will tease out these issues and go deeper into how they may be affecting your business and what you can do about it.

The real cost of poor communication is hard to measure as many businesses don’t have measures in place to capture this.  From my perspective the most important thing is to understand the foundation cause of the issue.  For example if it is productivity, is it because staff don’t feel motivated, are not supported, are confused, are working without the resources they need, do not know what to do.  There are many layers and it is critical to understand what is going on so you can address it and fix the problem.

You go into business to kick goals, have some freedom, create a legacy, do what you love and make a difference so let’s make it happen!

 

So, if you are keen to harness your communication strengths and Master Communication in Your business, welcome!  Things are about to change for the better.

 

Until next time Care, Connect and be a Courageous Communicator.

Lets grow your business one conversation at a time.  

How does your Communication DNA affect your workplace?

7:00 am

Have you ever experienced poor communication at work?  I bet you have……. We all have.

One of the foundation problems is that most people do not know their needs as a Communicator, if you don’t know what you need how on earth can you ask for it?

The best Communicators know what makes them tick, they know their Communication DNA, what makes them who they are, what makes them tick.

So, how can you understand you Communication DNA and how this can affect you at work?

This is the foundation skill we teach to Communicators that want to improve their ability to communicate personally and professionally.  If Communication DNA is a new term for you, check out this video specifically about this concept, it will explain it fully for you.

Communication is not taught in schools, not at university, after a behavioural science and psychology degree I still did not know what my needs were as a communicator.

Where did you learn how to speak up? Apologise? Listen, give effective feedback, have a difficult conversation, motivate someone different from you?

If you don’t know your needs, then how can you know the needs of others?

Professionally we struggle at work to share ideas and negotiate our own needs, because we don’t understand ourselves or the needs of others.  Lets look at a typical business meeting;

The Powerful Communicator is driven like to take control, they are seen as a driver and is motivated by results.

The Playful Communicator tells stories is distracted and gets easily bored. They are story tellers, use many words to explain a quick point, and are seen as a talker. They need to be liked.

The Patient Communicator is quiet, agrees even if they don’t agree, and will not get involved in any perceived conflict, they are seen as a observer.  They crave harmony.

 The Perfectionist Communicator is into details, can be outrageously organised loves to do lists and is a neat person.  They are seen as an analyser and need to be Right.

Just imagine the chaos if you don’t understand each other?  The powerful push and make all the decisions, the playful tell stories and don’t really listen or come organised, the patient ones, sit and listen and don’t really get involved, while the perfectionist, gets stuck into the details gets frustrated that no one has done what they said they would do and in the end most people leave with the decision being made by the powerful communicator and everyone else feels unheard and frustrated.  And that is before we even get to the customers or clients!!!!!!!

Is it any wonder business loses over 30% of profit due to poor communication?  What can you do?  Know your strengths and know the strengths of those on your team

I have been there before, I have struggled, I have been misrepresented, confused people, offended people and not understood why until I understood my Communication DNA.

If you relate to this, what can you do?  Know your strengths and know the strengths of those on your team, learn what makes you who you are, what makes you tick, your strengths and challenges.

If you would like to understand yourself as a Communicator and learn your strengths then perhaps you may like to read The Enlightened Communicator, available for you to review at your own pace.

If you would like to know more about how to learn what your Communication DNA we can work with you to assist you to understand exactly what it is that makes you tick.  We can also help you understand what makes others tick and how to get the best out of your relationships.  Interested?  You can get more information here.

If you are part of a team that struggles with these skills or you are keen to take your Team’s Communication skills to a new level of capability then reach out and see how we can tailor a solution for your unique situation.

You can also get in touch via our website, and Facebook so please join the conversation, we would love to hear from you!

Until next time, Care Connect and be a Conscious Communicator

Let’s change the world we live in one conversation at a time.

Next Level Teamwork!

7:00 am

Learning how to deal with problems in Communication constructively.

Problem Solving in Communication is essential.  When we go off track, we get confused or emotions are high it is really important o get back on track as quickly as possible.

Problems or mistakes are a great learning opportunity and this is how they should be seen.  If you can create a culture where mistakes are seen this way you will have a much more willing team in terms of speaking up, problem solving and being creative.

So when something ahs gone wrong what do you do?

Identify the problem: It is important to ensure you work out the correct source of the problem, if not you may waste time and resources on the wrong issue

Define the problem: After the problem has been identified, it is important to fully define the problem so that it can be solved.

Develop a strategy: The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual’s unique preferences.

 Organise information: Before coming up with a solution, we need to first organise the available information. What do we know about the problem? What do we not know? The more information that is available, the better prepared we will be to come up with an accurate solution.

Allocate resources: Before you begin to solve a problem, you need to determine how high priority it is. If it is an important problem, it is probably worth allocating more resources to solving it. If it is a fairly unimportant problem, then you may not want to spend too much of your available resources into coming up with a solution.

 Monitor progress: Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies.

 Evaluate the results: After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem.

A team that does this is so far ahead of the game.  Not only do they have a culture of people that are confident to have a go, not afraid of mistakes and willing to share and learn from each other.  It is such a great way to work.

As a business person there is nothing worse than there being an issue and no one is brave enough to speak up for fear of ridicule and judgment.  If you would like to learn how to add problem solving to your tool box for better communication why not get some coaching to learn how to based on your own unique Communication style or DNA?

If you would like to learn about Communication DNA and how it can change your workplace for the better, then check this out.

If you would like a obligation free chat to discuss how we may be able to support you on your journey to deal with difficult people then contact Kylie Warry on 1300 707 481 for more information or get in touch.

Until next time, Care, Connect and be a Conscious Communicator

Let’s change the world we live in one conversation at a time.

Stop wasting money!! 5 tips on better workplace communication

7:00 am

Workplaces are complex!  They are filled with Humans, now can they not be?

We are at work for one things and one thing only – to be productive.  Poor communication causes really low productivity.  Why? Think back to a time you have struggled in a workplace filled with really poor communication.  You would have struggled through long boring meetings, had many pointless conversations.  Struggled to find answers, not had relevant or helpful feedback from leadership and dealt with tension between colleagues.

All of this results in really poor productivity.  The worse it gets, the more the frustration grows and the less and less you produce.  Poor communication can cost up to 32% in profit.  So for a business turning over $500,000, that’s a significant $160,000!  Down the drain, but it does not have to be this way.

Here are my tops tips on better workplace communication

# 1: Knowing your intention before you communicate

Intention means purpose, know what you want before you open your mouth. Is it to encourage? To give constructive feedback, to apologise?  What is your intention?

 # 2: Look for common ground within teams and workplace relationships

People feel more connected when there is common ground, in this way we are all the same.  If you are not sure what you have in common ask questions and then let them answer.  Be an awesome listener and before you know it you will be building trust and community

# 3: Stop misinterpretation in its tracks

Creating a workplace culture where team members seek to both deliver instructions clearly and unambiguously, and where others feel free to ask questions to clarify, means communication can be corrected before the wrong instructions are carried out.

This also means that misinterpretations can be dealt with easily and early before they grow, cause tension and then conflict.

 # 4: Understand your Communication DNA

Each of us has different styles of communication, this is what I call your Communication DNA.  To learn more about this click here

 In order understand others you must first understand yourself, what makes you tick, why you do what you do.

# 5: Not knowing your own communication style and strength

Each of us has our own unique style and strength as a Communicator.  You may be direct, a natural decision maker, or perhaps you are charming and influencing, perhaps you are a natural listener or maybe you love details and understanding why?

Understanding yourself means you will be really clear on what makes you tick, then you are able to understand what makes other tick.

From here it is possible to create a communication centered workplace culture that will have productivity soaring and engagement at it maximum.  If you would like to know how to create this type of culture then get in touch send us an email here.  Don’t put it off, you deserve to experience better communication.

Until next time, Care, Connect and be a Conscious Communicator

Let’s change the world we live in one conversation at a time.

3 tips for Better Communication

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If I could tell you 3 things you can begin to do right now that will turn you into an awesome communicator would you be interested?  Seriously, back away from your smart phone and listen up, this will revolutionize your relationships.

These tips are so simple you may look at the and go, “no way, that’s too simple”.  But I promise you, do this and it will literally change your relationships for the better.

#1 Talk less  – Yes! Shut up, stop your mouth from moving and trust me.

#2 Listen more  – your mouth has stopped now your ears need to work.  When you are not talking you are free to do something very powerful- Listen.  You will be amazed at what you learn about the person you are communicating with

#3 Stop Judging – turn off the judgmental radar we are all blessed with and leave it off.  Judgment is when you think you need to tell someone they made a mistake, or how to improve, or why they need to be better.  NO!  This separates you from who you are communicating with.

Now this sounds too simple doesn’t it, but please trust me and have a go.  This will revolutionise your relationships, prove me wrong, I dare you 🙂

Until next time, Care, Connect and be a Conscious Communicator

Let’s change the world we live in one conversation at a time.

How to stand up for yourself

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Another word for standing up – is ‘assertive.’  This is an essential skill that few people have mastered.  Some Communicators struggle with this particularly the Patient and Playful styles.  Why?  Because they fear offending people.

How to be more assertive

Assertiveness is on a continuum between being passive and being aggressive.  Many of us get assertiveness confused with aggression but they are quite different.

Assertive behaviour sits between aggressive and passive behaviour. When some people are criticised, they say nothing or feel intimidated to speak up. This is the passive behaviour. In contrast, some people react strongly and emotionally, become angry and loud or even insulting. This is the aggressive behaviour.

In other words, a lot of people give in to the criticism or react strongly without focusing on the message. Naturally, these behaviours are not optimal and do little to make the person feel better about themselves or others.  Such reactions also do not result in a good outcome form our interactions with others.  Fortunately, there is a middle ground we can use which is known as assertiveness.

Being assertive is about being able to state your opinion, state your feelings and take responsibility for you.  However it is also about being clear so that others can be held accountable for their contribution. 

Real assertiveness is a beautiful thing to watch, it is hard to argue with and it brings about accountability and change.  Here is a checklist to being more assertive.

  • Use “I statements” to focus the conversation on you taking responsibility for your feelings and not blaming others.  For example;

“I don’t agree” rather than “You are wrong”

  • Learn to say “No” and stick to it. The word “No” is quite powerful, so use it.
  • Deliver your message to the person that matters, not to everyone else but the person.  Gossip is harmful, disrespectful and unprofessional.
  • If you don’t understand the other person, ask for clarification. Don’t assume or interpret what they said. A wrong interpretation can make you upset can easily lead to a whole new conflict.
  • If you struggle to say “No”, you can tone it down by offering alternatives.
  • Avoid exaggerations such as “You always…”, “You are…”, “You constantly…”, “You never…”, “You are the most…”. They are not true, so there is no point to state them like that as they will be instantly rejected and the focus of the conversation will change towards them.

If you would like to learn how to be assertive and add to your tool box for better communication why not get some coaching to learn how to based on your own unique Communication style or DNA?

If you would like to learn what your Communication DNA is then click here.

If you would like a obligation free chat to discuss how we may be able to support you on your journey to deal with difficult people then contact Kylie Warry on 1300 707 481 for more information or email us

Until next time, Care, Connect and be a Conscious Communicator

Let’s change the world we live in one conversation at a time.

Help! Why do I do what I do?

7:00 am

What is your Communication DNA?

What is it that makes you who you are? There is the age-old nature versus nurture debate. There is no doubt that genetics has contributed much of who you are, as well as your environment and experiences. Relationships Australia found that 68% of all relationship breakdown is cause by poor communication!

If you first understand yourself, you can then begin to understand others. This will allow you to communicate with purpose with intention. Intentional communication is the key to minimising poor communication.

I’d like to share with you some simple tools to help you understand why you do what you do and just as importantly why others do what they do. This all comes from what I call your Communication DNA. Your behavioral make up if you like.

Now you are all unique, but there are consistent communication patterns that all of us fall into. Research over many years from prominent American psychologist William Marston helped us to understand a simple model for communication styles.

Today I am sharing with you my take on communication styles. It’s called Communication DNA and you can see it just over here to left.

There are 4 prominent styles, Powerful, Playful, Patient and Perfectionist. Each of you has some of all four but preferences in 1 or 2 of the styles. Each style has its own characteristics, traits you observe, things you want to feel fulfilled and needs you have.

It is almost impossible to authentically connect with another human if you do not fully understand yourself and then are able to understand and fully accept them, for all of their wonderful uniqueness.

When you don’t understand someone else and they are quite different from you, the likelihood of poor communication increases drastically. The more frustrated you become the more stressed and emotional the situation becomes, the more likely you will slip into toxic unhealthy communication.

In order for you to communicate well with people who have very different styles and needs to you, you first need to understand you needs and then be able to identify the needs of others. In coming posts we will share the four different styles that make up our Communication DNA, as well as point you to various resources that will help you become the best communicator you can be.

Stay tuned, join the Communication Revolution and by all means please share this with anyone you feel would benefit. Next time we will look in detail at the Powerful Communicator. This may be your dominant communication style, if not you have lived or worked with someone with this style. It’s time to understand them!

Until next time, Care, Connect and be a Conscious Communicator

Let’s change our world for the better, one conversation at a time.