Dealing with Difficult People – be able to work with almost anyone

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A NEW approach to dealing with an OLD problem

Difficult people are everywhere.  They are at home, at work, out in public.  The truth is they will not go away but you can learn how to better deal with such people.  Learn the skills to understand your own communication strengths to better cope with difficult people, get faster results, be proactive not reactive!

About the workshop
Communication is the foundation to all of our relationships and we all can learn to improve this vital skill.  This workshop is educational, hands on, you will leave feeling confident not only in your own abilities but with real tools to help you deal with difficult people.

Who should attend?
Anyone dealing with difficult people, whether it is a customer, someone in management, a colleague or a family member.

What will you learn?

  • The foundation of effective communication
  • Understand what makes people “difficult”
  • Develop a full understanding of how use these skills in your workplace
  • Be able to confidently deal with difficult people
  • How to confidently use the model and revolutionise your approach to communication.

Why should you attend?

  • Gain key information about your communication strengths
  • Develop skills to a problem that will not go away unless you deal with it
  • Get better outcomes through using this empowering tool

Workshop information
Date: November 2013 – TBC
Time: 9:00am – 4:30pm
Venue: Sydney NSW, venue TBC
Cost: TBC
Registrations close: TBC

BONUS 1 – Bring a colleague and receive a night out for 2 at the movies on us.
To qualify for this bonus both parties must book and pay for the workshop.

BONUS 2 – Register and complete payment before EARLY BIRD CLOSING DATE and you will receive a copy of the book “The Enlightened Communicator” (valued at $20.00) absolutely free.

Your Presenter: Kylie Warry – Author, Accredited DISC and Motivators Trainer.

Kylie is based in Sydney and delivers a variety of training programs to teams and business. 

 Kylie’s focus is on communications and how this affects key attributes such as leadership, team dynamics, relationships and productivity within a team.  Kylie is passionate about the power of effective communication.  She believes it is the foundation to all relationships, she teaches simple and highly relevant communication techniques to use in our everyday relationships, work and life.  Kylie is keen to share this information to teams and businesses to develop better communication and connection in a corporate and team setting.

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