Emotions and Communication

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Emotions, we all feel them, every single day.  Some of you feel them deeply while others prefer to ignore.  Regardless, they happen all the time and they have a marked effect on your behaviour and communication.

An emotion is “a strong feeling coming from your circumstances, mood, or relationships with others”, or an “instinctive or intuitive feeling that is to be distinguished from reasoning or knowledge.”

Emotion can be like noise; it can confuse you, distract you and confound you.  Have you ever felt an emotion so strong that you literally did not know what to do?  It can be a very overwhelming experience.  But your emotions are necessary.  They are part of who you are.  Learning to go with them, to feel them and then let go of them is a really healthy way to work with you.

Emotions need to be felt, acknowledged and processed.  If you try and avoid them then they only grow.  A feeling that is small can grow into a large beast that wreaks havoc if you try and ignore it.

A slight frustration can turn into rage if you allow it to grow, if you don’t feel it, experience it, process it and move on.  Emotion can change how you relate to others also.

Have you ever noticed that as your emotion escalates, particularly negative emotions like sadness, frustration, anger, sadness, disappointment, confusion and grief, your ability to communicate slides downhill very fast?

It’s really poor timing because just when you need to communicate at your best, you are potentially performing at your worst.  It’s critical that you understand for you how emotion affects your ability to communicate and what impacts you have when you are emotional.

For some, when they become emotional they tend to become angry toward others.  They are perceived as negative, aggressive and confrontational.  It is important to become aware of this and work to process your emotions in a way that does not harm your communication with others.

In coming posts we will share ways that different communicators can be perceived and how to ensure that you process your emotions in a healthy way so that they don’t affect your ability to connect with others.  Your relationships and professional life is worth it!

Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.


  1. RMAU on 11/06/2016 at 02:46pm
    Our communication has a direct and powerful effect upon our emotions. One way to change a mood is to talk to someone else. Even if they don t say anything to us, the feeling of being heard has a potent effect upon us. It can help to put things in perspective, to give us more of a sense that our emotions are manageable.

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