The Stabiliser and Stress

Today we discuss the Stabiliser and Stress.  In our last few installments we spoke generally about Communication styles in Strength and in Stress. We then went into detail about the Powerful and Direct Communicator and stress, you can read that one here. If you would like to learn about the Influencer and stress then go here. I am continuing to expand on this idea for you so that you may benefit from this information next time you find yourself in a stressful situation.

The Patient and Steady Communicator or Stabiliser is all about Relationship. They crave harmony, run like the clappers from confrontation and just want us all to get along. They show peace and calm, they are slow to speak, seemingly serene and don’t show much emotion. They will often say things like “Whatever you think” and will rarely make a decision. They are always agreeing with the status quo, are really good listeners and as loyal as they come.

The ‘Patient and Steady’ Communicator loves to listen, support and to be consistent. They love a steady and predictable environment, need lots of time to adapt to change and don’t like to rock the boat, or have theirs rocked!!

You may think they could be a push over – but you are wrong! These guys have a spine like steel! They may not say “No” to you face, that is too confrontational but you won’t be able to make them do what they don’t want to do.

This is one of the most frustrating aspects of this style for the more direct outspoken Powerful and Direct Communicators. If they don’t agree they will say “No.” They have no fear of the word No, and do not understand anyone who does. Whereas the ‘Patient and Steady’ style finds the ‘Powerful and Direct’ far too confronting, do to avoid a conflict will agree or just even stay quiet. The ‘Powerful and Direct’ assumes agreement and the ‘Patient and Steady’ does what they were going to do anyways.

Unfortunately, in general the ‘Patient and Steady’ communicators have no idea how frustrating their avoidance of confrontation can be. They do not understand that staying quiet and not saying how you feel is really confusing for everyone else, particularly when you are asked. The ‘Patient and Steady’ just wants everyone to get along peacefully.

They have a real fear around saying ‘No’ and upsetting people. So they avoid it at all costs. What they don’t often get is that when they avoid or procrastinate they are still saying ‘No’ just in a more confusing way.

The ‘ Powerful and Direct’ Communicator is the polar opposite of the ‘Patient and Steady.’ Remember, the ‘ Powerful and Direct’ is all about quick decisions, fast talking, fast walking get results. They love competition, adventure, crave results and need respect. They are natural leaders, and can tend to take over. This works well for the ‘S’ style who does not naturally like to make decisions. It’s all beautiful until there is a difference in opinion.

So, if you are working or living with a gentle and kind ‘S’ then take heart, they are not meaning to be avoidant and stubborn. The ‘Patient and Steady’ Communicator is such a loyal and caring friend. You just need to give them time to feel safe in your friendship so that they can speak up. If you manage or work with someone like this it is extremely important to create an environment where they are feeling safe and courageous enough to speak up.

I live with many ‘Patient and Steady’ styles and they challenge me constantly. Because they are hard to read and can be easily offended by my direct style I need to really be conscious of how I come across.

The Patient and Steady and Stress may be unexpected in terms of the relationship.  Under stress the ‘Patient and Steady’ can become highly avoidant, do things more slowly, procrastinate because they do not wish to cause any issues. They can appear cold and uncaring. But they just don’t show emotions; it is a protective mechanism for them. Under stress they can become even quieter, more avoidant, show even less emotion and seem to shut down.

For example, at work, you have Stewart who is an ‘Patient and Steady’ style who wants relationships to work well, he is loyal, consistent and reliable. He is quiet, sometimes you don’t even know he is in a meeting, he is always the one people go to for a debrief because he is so caring and such a good listener.

Sometimes you may feel confused because you ask Stewart how he feels about an issue in the office and he nods to all you say, doesn’t say much back but his behavior implies that he agrees. Yet you find out at a meeting with your manager later that you are the only one with an issue no one else feels the same way you do.

You are infuriated because you feel hung out to dry. You confront Stewart who listens and still says not much, you ask directly, why didn’t you speak up? You get nothing. Now you feel really unsupported.

One of the best ways to deal with such behavior is to be kind, supportive, ensure you really manage your emotions and ask them how they feel. Actually ask the question “is everything ok? When we spoke earlier I really felt supported by you and that we were on the same page have I misinterpreted?

Then comes the most critical phase. STOP and allow the to answer. Do not pressure them, do not push them to answer but patiently wait. By doing this you are seeing them, you are allowing them to respond in their time, which is slower than the other styles and you need to be completely patient, supportive and non confrontational.

Now this may feel really frustrating but honestly, the stabiliser will appreciate you slowing down and really hearing them. The ‘Patient and Steady’ style needs to feel related too and heard. They are such patient and good listeners they really appreciate the same back. Most people just get frustrated and move on. Doing this will build a stronger connection for you both.

It is also incredibly healthy to acknowledge for your own needs that you are struggling with the avoidance and procrastination. It also needs to be acknowledged that not speaking up is a bad habit of the ‘S”. There are times where they need to build on their courage. It is healthy for people to be able to speak up.

This takes practice, so for now if all you can grasp is please don’t take it personally then do that! Resources are coming that will help you to develop the skills you need to deal with those difficult conversations and situations.

For example, our popular workshop “Becoming and Enlightened Communicator” will soon be available as an online course for you to do in your own time! Exciting times are ahead everyone!!

Until then, be patient with each other. When something is not working look for the answer other than a personal angle. It is usually not about us, I know it’s hard to believe but really it isn’t.

Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.


Kylie Warry



3 Communication tips for Surviving the silly season

Surviving the silly season, they call it the silly season for a reason you know?

The festive season is a time when many of us spend time with our loved ones. For many of you family on a good day can be complicated. Every family has skeletons in the closet, past hurts, regrets, resentments and just their own particular blind spots.

When we get together in the festive season it’s really important that we take care to ensure that we are able to enjoy our time together as families. The purpose behind these thoughts are to ensure that you get the most out of your festive season.

Here are just a few thoughts that will keep you enjoying the festive season;

1) Don’t bring up old wounds.

Even if you need to sort some of these things out Christmas time is probably not the best time. Give yourself the space you need, be kind to yourself, don’t have expectations of anyone else’s behaviour and just enjoy the the season. If you really do need to sort out something from the past make sure that you’ve done a lot of preparation first and then ask the other person if they are willing to talk about this with you.  If they aren’t let it go until  better time comes along.

2) Accept people as they are

For some reason many of us go into the festive season hoping that things have changed. We sometimes blindly believe that a family member who drives us crazy will somehow be different this time. In truth, they will not change.  The only thing that will change is your attitude towards them. If you can’t be around then then give yourself space. But please don’t expect them to change that only setting yourself up for more disappointment.

3) Look for the best in people

Everyone has good points, everyone has strengths. Rather than focusing on what drives you crazy do something different. Choose to focus on something that they do well, that contributes, that makes a difference to someone else. No matter how small if you can focus on this you will have a much better experience.

I pray that you all have a safe and wonderful holiday season. We are working hard to ensure that we serve you well in 2015. We have many new ideas and projects on the way. We want to be a wonderful resource for you. Thank you so much for your support in 2014 we look forward to sharing a prosperous 2015 with you. Merry Christmas to you all.

Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.

When Opposite Communicators interact

When opposite Communicators interact it can get ugly.  There can be misunderstanding, tension and ultimately conflict.  Today we will look at the Direct and Steady Communicators interacting.

We have discussed the Powerful and Direct Communicator many times however, here is a quick summary for you. The direct styles are after results, they don’t mess around, they are straightforward, task focused and outgoing. They like to make quick decisions, are big picture thinkers and think their way is the ONLY way.  They can come across as aggressive, competitive, sometimes bossy and harsh. However, they get loads done, are goal focused and won’t give in.

The Patient and Steady Communicator is one that is patient, quiet and does not show emotion.  They are people focused and reserved.  These guys are all about relationship and everyone getting along.  They crave harmony and really don’t like confrontation or change.  If you know someone with this style they are the people you go to when you near a good listener and a cup of tea.  They don’t make a fuss are fiercely loyal and have a quiet stubbornness about them.

This style does not care so much for action, results and competition – they are the the mortar between the bricks, holding everyone together. As you can imagine, if you work with this style and don’t understand it, you could be having some frustrations.  These guys are very good at chugging along consistently, at a slow and steady pace.  They may procrastinate because change is scary and they really find saying ‘No’ a challenge.

So what can happen when these two styles come together?  Firstly, they are polar opposites.  They have very little in common, the Powerful and Direct style is all about results and the Patient and Steady style is all about relationships. The “Powerful and Direct” style can be perceived by the “Patient and Steady” style as cold and uncaring.  Patient and Steady Communicators can find the Powerful and Direct Communicator far to confrontational and aggressive initially.  However, because these styles are so opposite you often find that they marry each other.  Amazing hey?  The “Patient and Steady” Style loves the boldness and strength of the “Powerful and Direct” whilst the “Powerful and Direct” communicator loves the relaxed and serene nature of the “Patient and Steady”.

In the workplace, the “Patient and Steady” style can be perceived by the “Powerful and Direct” style as too slow and lacking courage to speak up.  The “Powerful and Direct” is impatient and has no trouble telling anyone what they thin,.  The “Patient and Steady” does not like to rock the boat and can find the ‘D” highly confrontational even bully like.

Can you imagine these two working on a project together? The “Powerful and Direct” can be all about it’s their way or the highway while the “Patient and Steady” has great ideas too, they just are unlikely to speak up in front of the bossy “Powerful and Direct”.  The “Patient and Steady” will agree on the surface, feeling unable to speak up and afterward will do what they were going to do anyway,  This drives the “Powerful and Direct” style bonkers as they don’t understand why the “Patient and Steady” just did not speak up.  After all, they would!

The “Powerful and Direct” would love the patience, go wight he flow nature of the “Patient and Steady” has toward others, rather than potentially offending and scaring people like a strong “Powerful and Direct” can. These two styles can work so well together if they are aware of how they can potentially cause tension and how to bring out the best in others.

For example, the Strong “Powerful and Direct” can be all about results but an aware “Powerful and Direct” will realise that getting results through people is smart. The Strong “Patient and Steady” may be more focused on people and relationships however at some point will need to produce a result and speak up.   This may require standing up for themselves and saying what they think at a risk of offending someone.  The two can work together to get a great result with a motivated and consistent team work.

It all comes down to realising we are all different and that we all have something to offer, something valuable. So next time that Strong “Powerful and Direct” communicator is telling you what to do and is not open to suggestions; a good starting point may be to understand they are all about the result and they don’t realise how offensive their direct style can be.

Next time the Strong “Patient and Steady” is avoiding a difficult conversation or saying “Yes” again when they know they need to say “No,” be patient with them.  Encourage them, their fear of confrontation is mind numbing for them.  They would rather say “Yes” at their own costs than risk offending someone.

If you would like to understand your own Communication style and that of those you work with, check out our workshops and resources at  Understudying your own communication style and how to understand others is such a rewarding and worthwhile investment of your time.

Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.

Who gets your best?

Can I ask you a question? Who gets your best? We live in a funny old world that can sometimes have us with our priorities all the wrong way about.

If you stop and think about it who does get your best?

Is it your loved ones or is it your boss or colleagues at work?  Is it your hungry for attention child / partner or a client that causes your unending trouble.  Is it your loving and forever friends or a business you are working to get off the ground or out of a hole?  It’s really worthwhile taking time to consider this.

Most of you if you were asked why do you work, there would be at some theme around the necessity to work so you can earn a living and provide for your families.  Am I right?

If you are one of the lucky ones you love what you do, that is truly a bonus!  But, how many times have you found yourself in the situation where life and work just gets crazy and takes over?

You drag your sorry butt in the door after a big day, you bark at your partner or spouse because they want a piece of you, you yell at your kids as they ask for a piece of you and you look for the wine glass to be full. Can anyone relate?

I have felt like this many times throughout my career and I love what I do. However, without careful management and dedication to keeping you eyes on things the balance beam can slip into unhealthy really quickly.

I heard a seminar by a very wise man recently and he spoke about keeping some space before our boundary so that when we get home we have energy and time for those we love the most. If we spend everything we have at work then we come home empty and harassed. We have nothing left to give.

Then we end up giving our worst to the ones we love the most.  Look, if you are honest we have all done this at one time or another. If you can’t relate then you are on the wrong blog seriously.  Perhaps go find angels anonymous or something!  Or come and teach me how you do it, because I find it a continual juggle to get the balance right.

So how do we keep the space and ensure we have enough when we get home? I believe it is a combination of things. Here are a few of my ideas;

  • Knowing yourself well enough to know when you are becoming overwhelmed.  Then ask for help!
  • Being able to have healthy boundaries at work so that you don’t allow your work to dominate your life all of the time.
  • Knowing what fills your tank so that you are giving back to yourself, this is your responsibility not someone else’s.
  • Ensuring that you fill your own tank with activities that bring you a sense of joy and fulfillment.
  • Being able to just “be” even if it is for a short time.
  • Keeping things in a healthy perspective.
  • Setting goals for yourself and with your family (if you don’t know where you are headed you will never get to where you want to be).
  • In coming articles we will cover some of these points in more detail because I really believe this is important stiff to get right in your lives.  It is sad when you find yourself giving your all to people who don’t matter & leaving nothing in your tank for the people who do matter most.  I encourage you to take the time to check in and see where you are at. You and your relationships are worth it.

Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.



Top 5 Communication Mistakes #5

The Final Communication Mistake;

5: Not knowing Your Communication


We live in a critical world where we all know far too well what we are not good at.  We are told from the moment we are born, you are not good at this, you need to improve that, don’t even try that, it is not a talent of yours.  So what are your strengths – what strengthens you?

We all have strengths in communication – some of us are great at seeing the big picture.  Some are wonderful and charming influencers, some are amazing and patient listeners and others are able to see the detail and analyse information.  Either way we all have strengths.  The problem is, is that many of you don’t know your strengths.  We actually don’t even realise the truth about what strengths are.  We have been fooled into thinking that a strength is something we are good at.  BUT NO!  A strength is something that strengthens you, a weakness is something that drains you.  You may be wonderful at balancing the books but you may absolutely despise it.  That is not a strength!!

When you know your strengths, you know what works for you, you realise that we are all fundamentally different, you close the gap and minimize the misinterpretations, you find common ground and you think before you speak VOILA you have GREAT CONNECTION.

It still confounds me that after completing a Psychology degree, that I was not taught this stuff. Yes we learned active listening and reflective questioning etc but not about Communication styles, differences, strengths etc. No! To learn that I had to seek it out so I have made it my mission to make it easier for any fellow travellers out there that frequently wonder, “Why is it so hard?” Or, “How can we do it better?”  If you’d like to see how the different communication styles work here is a free download on your Communication strengths.

This is by no means an accurate assessment of your Communication strengths but is a greta way for you to begin to understand your strengths and also the strengths of others in your world.

Thanks for joining us to examining the top 5 communication mistakes we make everyday. If you have found this helpful please share it with someone who would benefit.

For tips, free resources and information on our upcoming Master class “The Art Of Difficult Conversations” check out our website at


Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.


Top 5 Communication Mistakes #4

The fourth of the top 5 mistakes is;

Not understanding that as Communicators we are different!

Unfortunately, the source of many of our communication problems is the gap!  I see the world one way and receive information one way, and you do it another way.  Its all ok just different.

Most of us automatically assume that everyone sees the world as you see it.  This is at such a subconscious level you won’t even realise that you are doing it.  We don’t know why someone dislikes our new hairstyle, or why someone might not like our colour scheme.  So, if you are a bottom line kind of person who does not fluff about at all, when you come into contact with a warm fuzzy person who could think of nothing better than shooting the breeze all day you may certainly go nuts.

You are different; you have different agendas, different needs, different likes and different ways of doing things.  Neither is right or wrong they are just different.

If you are a person who is quick to anger, you are likely quick to recover and move on.  However, if you are dealing with a person who is slower to anger, who takes on more, for a very long time….. When they finally get to boiling point (and they will!) they will take a long time to recover also.  Neither is right or wrong just different.  Understanding this fundamental principle of communication will make all of the difference – we are different, we have different needs and we communicate them – you guessed it – DIFFERENTLY!

Just being aware of this goes such a long way to bridging the gap.  When someone says or does something we don’t understand, instead of taking it personally or getting upset we are able to say, ok, so they see and do things differently to me.  Thats ok.  Then with a child like curiosity seek to understand it.

Next time we will look at the final mistake of the top 5 communication mistakes made everyday. If you have found this helpful please share it with someone who would benefit.

For tips, free resources and information on our upcoming Master class “The Art Of Difficult Conversations”  or check out our website at

Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.

Top 5 Communication Mistakes #3

3: Misinterpreting the message

Misinterpretation, like all miscommunication can occur similar to a slide rule; from small and non-life threatening to huge and life threatening.  For example the barista who mistakenly gives you a full fat latte when you asked for light; to the child crossing the road independently and hears “Go” instead of “No!!”

I heard a comedian recently talking about how does it happen that he goes to the hairdresser and asks for a particular style and somewhere between communicating that idea and the end result he leaves looking like a strange beetle – not what he had in mind….. I think I’ve been to that salon before!

You interpret a message and communication through your own lens, a lens shaped by your genetics, your communication and personality, past experience, emotions and mood that day.  There are quite a few filters.  It’s a bit like when you are in a bad mood in the car and someone toots the horn.  Some of us, (not naming names) may get quite aggressive and start waving our arms and abusing the driver, thinking they were having a go at us.  When in all likelihood it could have been someone saying “Hi” to someone else that they saw and knew.

It’s important to be aware of the “lens” we all have and how it impacts on our perspective of things.  When you are unsure, ask questions until you are clear on the message.  NEVER ASSUME, it can get you into so much trouble.

Next time we will look at the fourth of the top 5 communication mistakes made everyday. If you have found this helpful please share it with someone who would benefit.

For tips, free resources and information on our upcoming Master class “The Art Of Difficult Conversations” check out our website at

Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.





The top 5 Communication Mistakes made every day? # 2

The top 5 Communication mistakes we make everyday, number 2; do you experience this?

2: Lack of common ground

As humans we naturally tend to stick with what we know.  As such, when you come across what you don’t know the gap can be huge.  This is not a problem if you are aware of it because you can ensure you identify the unknown and address it.  It is when you don’t know and don’t address it that problems arise.

When I am working with a Team I encourage them to;

  • Recognise
  • Identify, then
  • Bridge the gap

Many years ago I was working with a Gentleman from Africa.  When we spoke he would not make eye contact with me. I tried over and over to address this with him, so I had Recognised the gap, I had tried to Identify the gap but had struggled, as he just would not engage.

I sought the assistance of a worker from the same cultural background from the local migrant resource centre.  Until this time, I interpreted his reaction as fear, shyness or a lack of respect.

However, what I learned later was that in his culture for a man to look at a woman particularly a younger woman from another culture was seen as complete disrespect.  So what I was interpreting as disrespect was actually him showing me the highest respect from his culture.  Because we lacked common ground culturally, we did not initially understand each other’s perspective.  This helped me to Bridge the gap.

Once this Gentleman felt that I was willing to understand and accept him he was able to open up. When he learned that eye contact in my culture was not disrespectful.  With support and encouragement he was willing to begin to make a change. This was a big challenge for him.  However we had built trust and mutual respect so he was willing to try and do something outside of his comfort zone.

What gaps do you have in your relationships?  Is there someone at work you just don’t get, someone who just pushes all the wrong buttons?  These are examples of gaps.  Sometimes it g=can be cultural, age related, background, personality and many more.  The first step is awareness.  S when you would like to build a better connection remember to Recognise, Identify and Bridge the Gap.

Next time we will look at the third of the top 5 communication mistakes made everyday. If you have found this helpful please share it with someone who would benefit.

For tips, free resources and information on our upcoming Master class “The Art Of Difficult Conversations” or check out loads of other free resources at our website at


Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.



What are The Top 5 Communication Mistakes? # 1

What are the top 5 communication mistakes made every day?  Do you make any of these? They are so common, but many are not game to admit it.

When you work on a daily basis with teams and businesses that are struggling with communication, you see a lot!   It is extremely rewarding to see things turn around.  One of my favourite things is when you observe people really connecting, once they know how.

Today, lets begin a conversation about the most common mistakes we make everyday.  Let’s discuss the first of 5 most common mistakes that we see people make in communication every day.  Read on, you may identify with some of this information.

1: Speaking without or before thinking

When you speak before you think it can be disastrous!  I don’t know about you, but much of what goes on in my head is not for public viewing. I can be hard, critical, judgmental, stubborn, and that’s all before breakfast!  If you can slow down and think before you speak, you have time to be clear on what your intention is.

Good question, what is your intention?

Most of the time we don’t even take the time to work this out. Is it to teach, to share, to connect or to impose?   When you aren’t clear of your intention, how can your listener be clear?   As a young Manager I had a team member who was beginning to make a habit of being late to team meetings.  My communication style automatically interprets this as disrespect to me and to the team – that our “important” meetings were not a priority for her.  One morning she arrived late and disorganised again.  I knew I needed to address it.  Fortunately, I had the intuition to ask her what was going on before I “tore strips off her for seemingly disrespecting me and the team”.

I asked what was going on and she quickly and unexpectedly burst into tears as she divulged that her marriage was breaking apart and she was not coping at all.  WOW!  Not on my radar at all! How would I have felt if I had given a serve only to find out my ASSUMPTION of the INTENTION (ie disrespect and lack of priority) was nowhere near the reality?  Her life was in tatters and she was only just hanging on, she certainly did not need me adding to the pressure.

Thankfully I and asked a question “How are you doing?”  Instead of “Why are you always late to meetings!  You are being so disrespectful!”

Can you imagine how this conversation may have turned out had I “stated” rather than “asked.”  This is a really key tip! Ask more questions so you know what issue you’re dealing with.  Drop the assumptions, get clear on your intent and think before you speak.

Next time we will look at the second of the top 5 communication mistakes made everyday. If you have found this helpful please share it with someone who would benefit.

For tips, free resources and information on our upcoming Master class “The Art Of Difficult Conversations” check out our website at

Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.


Ever Avoided a Difficult Conversation?

Have you ever avoided a difficult conversation, put something off, hoped in vain things would improve and they haven’t?  Perhaps then you may have found yourself stuck thinking how do I bring it up now, its been so long!

I was spending some time recently with a lovely person who was speaking about a relationship they were in. They were explaining that they felt taken for granted, that the partner no longer helped out as they had in the past and in fact had laid even more expectation onto them.

I listened patiently for a long while hearing many examples of how this person had been slowly and surely taken for granted and swallowed up by the pressure they now felt to complete all of these “responsibilities.

The weight that they fell upon their shoulders was tangible. Eventually I asked gently, “Have you spoken to them, do they know how you feel?” The response was immediate, “Oh No I couldn’t possibly I am not a fighter.”

 I probed again, “Why do you say fight? I asked if you had told them how you feel.”

They were now perplexed, they were not able to see this conversation going any other way than a huge fight. Now why is this?

One reason is resentment. This conversation should have ideally occurred many many months earlier when things started to change for the worse. But it did not. The person perhaps felt that things would improve, or that they just did not want to rock the boat, after all it was only a small change. In short they avoided it.

As time progressed and things in the relationship declined as they tend to do, the pressure began to increase and along with it the growing resentment. As resentment grows so do very powerful and negative emotions. We begin to tell ourselves all sorts of stories such as “They don’t care about me”, “I mean nothing to them”, etc etc

These stories then start to become your truth and if you are not careful they strongly affect how you relate to the other person. When in truth the other party may have no idea how you really feel and how much the change has negatively affected you.

As resentment and avoidance grows you begin to catastrophise and imagine this huge fight because it would have to be a huge fight because you feel so angry. In fact you are like a volcano ready to erupt.

In truth, what has happened is that your partner has relaxed a little too much. We are all guilty of this at times and need a little correction from our loved ones. Resentment, worry and anxiety are not the only negatives that come from avoidance. All this from a conversation you put off to the point that it has now become a difficult conversation, only because emotionally you have so much to say.

My encouragement, speak sooner, with love and respect. Ask more than assume such as “ You used to help me with dinner but you’ve stopped why is that? Are you Ok?” This is much more effective than turning into a ranting lunatic 12 months down the track who is screaming toxically at their partner spewing up every thing wrong they have ever done.

If you struggle with speaking up, with raising issues, with putting in boundaries for yourself you are not alone!   You can learn some really simple and powerful strategies here at our upcoming Master Class in November 2014  (“The Art of Difficult Conversations).  This Masterclass will empower you to be able to deal more effectively with such situations both at work and personally.

Here is the link if you are keen to make this positive change in your life. Don’t put it off any longer; you deserve the freedom that speaking up for yourself brings.


Until next time, Care, Connect and be a Courageous Communicator.  Let’s change the world we live in one conversation at a time.